27 Twitter Lessons for a CEO
 Just in case you thought Twitter wasn't where you'd find a CEO, up pops Mark Palmer, CEO of Streambase. Not only is he there, tweeting away, he also presents a fine case for his fellow executives to get involved.
He hands over 27 compelling reasons to use Twitter - and use it well - from how to make a tweet interesting to communicating values to return on investment.
Read his post here.
Previously on this blog...
the global leader in Contact Center Consolidation 2.0
2.0 has become a meaningless addition to already poor tag lines.
A dozen beautiful images of Saturn
Wired presents a dozen of the best images from the Cassini mission
Setting up shop in a new country: beyond the website
Building a website for multiple languages is not just about translation. It is a critical business decision that has to be taken carefully.
Why call centre staff deserve your respect
If call centre staff set the first impression for your business, why do we treat them so badly?
Becoming a Specialist? A hard decision to make ...
Specialising requires hard strategic decisions to be made about your business.
When good people move on
Losing a member of staff to another company is not necessarily a bad thing
The quest for quality in Agile Software Development
Why quality assurance remains a central part of project management, regardless of the use of Agile methods
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